FAQ

Frequently Asked Questions

Find answers to common questions about 3D printing services, pricing, materials, timelines, and more

What materials do you use for 3D printing?

We offer a wide variety of materials to suit different project needs, Choose from over 50+ materials across five advanced technologies: FDM, SLA, SLS, MJF, and DMLS.

From PLA, PETG to TPU, ABS, ASA, PC, Nylon (PA), Resin, Aero Grade, Carbon Fiber Composites with thermoplastics and metal powders for more advanced consumer and industrial applications.

Build sizes for different 3D printing technologies

Build volume varies depending on the technology we use.

For FDM 350x320x325mm, SLA(resin) 192x121x220mm, Industrial SLA 353x 196x350mm. SLS 340 x 340 x 600 mm, Multi Jet Fusion 380x284x380mm and DMLS(metal) 400x400x400mm.

What formats do you work with?

We work with a variety of software and industry extensions are all accepted. Generaly STL/OBJ for decorative and STEP, for detailed geometry. We recommend using STL or OBJ format for the instant quote calculator. If you have files in other formats (like STEP, IGES, f3d etc.), you can convert them using online tools like CAD Exchanger or your preferred CAD software or simply send it directly to us by e-mail.

How do I get a 3D printing quote?

Getting a quote is simple using our Instant Quote On Demand System

  • Visit app.vantaprints.com.
  • Upload your 3D model file (STL, OBJ, format or convert using convert3d.org
  • Choose your desired material and finish.
  • Instantly view your quote and proceed to payment if satisfied.

Can I place Bulk orders using Instant Quote?

Yes, the Instant Quote System can handle bulk orders and complex projects. If you have a large project or require additional customization, feel free to contact us for a tailored quote.

How long does it take to receive my 3D prints?

Timeframes vary depending on the complexity of the model and the material used. For small, simple prints, we can often complete production within 24 hours, with delivery following soon after. For batch production or larger prints, we will discuss timelines during the project initiation. Please note that intricate models or specialty materials may take longer to print and post-process.

How do you ensure quality control?

Every print goes through a rigorous quality control process to ensure it meets our high standards. Depending on the material and intended use, prints are:

Visually inspected for surface defects, measured to ensure dimensional accuracy or tested for strength (where applicable), particularly for functional parts.

Which is the best 3D Printing company in Malta?

While there are several hobby-grade 3D printing services across Malta, VantaPrints stands out by offering the widest selection of consumer-ready and industrial-grade materials. From affordable thermoplastics for personal use to high-performance composites and metals used in professional manufacturing, VantaPrints delivers reliable results across all levels of demand. Whether you're a maker, engineer, or business, VantaPrints combines speed, quality, and material expertise under one roof.

Can you help with designing 3D models?

Yes! While we specialize in production, we also provide 3D design services. Whether you need to scale an existing model, make name or text adjustments, or require complex engineering parts, we can assist you in creating a 3D model that meets your exact needs.

How is the pricing structured?

Our pricing is based on a combination of factors:

Material used. Volume of the model. Print time (including post-processing and curing). Complexity of the design.

We ensure our pricing is competitive and transparent. Get in touch for a personalized quote.

What payment methods are accepted?

We accept majority of Credit/Debit Cards, Revolut.

What are your shipping and delivery options?

For orders within Malta, we offer free delivery on orders over €50 or an optional €5 delivery fee. For international orders, shipping costs will be custom quoted based on the location and the size of the order.

We ensure all shipments are securely packaged to protect your parts during transit.

Are there any limitations to the Instant Quote System?

We’ve custom built this system to provide our clients with the best experience possible. However, if you encounter any bugs or issues, please contact us at info@vantaprints.com, and we’ll resolve them promptly.

What is your return or refund policy?

We are proud to say we’ve never had to process a return thanks to our meticulous quality control. However, if there is an issue with the print on our end, we will redo it free of charge.

Please note: Files need to be accurate before production begins. Once the process starts, files can’t be altered. VantaPrints is not responsible for any defects arising from the design of the uploaded models. It is the customer's responsibility to ensure that the 3D models are free from errors and are suitable for printing. If in doubt please discuss with our team.

Take the first step towards turning your creative concepts into high-quality, 3D-prints